Hospitalisation

Before being admitted to a bed at Olomouc University Hospital, please go to the outpatient ward of the relevant clinic or department. The outpatient ward will carry out administrative tasks related to your admission to the hospital. You must arrive at the time advised by your doctor.

You should bring the following items with you:

ID card
Health insurance card
Referral for hospitalisation from your treating physician
Results of any relevant examinations
Results of any necessary preoperative examinations if you are to undergo an operation
Certificate of incapacity to work (if issued before your admission)
Toiletries and personal articles
Slippers
Pyjamas or a night-dress *
Dressing gown

(* We will be happy to lend you pyjamas or a nightdress in the hospital; of course, you can use you own nightwear during your hospital stay if you wish. However, you must ensure that your nightwear is changed on a regular basis.)

NOTE - Patients hospitalised in the Clinic of Nuclear Medicine may not use their own personal items (pyjamas, towels, dressing gowns, handkerchiefs, etc.) for radiation-hygienic reasons. You will be given hospital nightwear after being assigned a bed.

What to do with valuables upon being assigned a bed?

We do not recommend that you bring large amounts of money, any valuables or weapons etc. when being admitted to the hospital. However, if you have valuables (jewellery, large sums of money or important documents), we recommend that you request they be stored in the Olomouc University Hospital safe.

Do not hesitate to ask the physician

Upon admission, the treating physician will examine you and provide you with all important information regarding your health condition. He/she will inform you of the planned examinations, possibilities of surgical interventions, as well as of possible complications. During your hospital stay, the physician will update you on your health condition and further course of treatment on a regular basis. Do not hesitate to ask about anything you do not understand or are worried about. The treating physician will be happy to explain anything you do not understand.

It is also important that you inform the physician of all your health problems in order to ensure the proper course of treatment. Try to provide the health professionals with all necessary information as it will help to facilitate and accelerate your treatment.

Which documents will you sign?

The assignment of a bed is also associated with the initial stages of your admission, including your signature of consent concerning admission to the hospital. It is an important legal form which covers health professionals against accusations of unauthorised handling of patients. In the case of children, the consent of admission to the hospital is signed by their legal representatives. Unconscious or legally incapacitated patients are hospitalised in compliance with applicable legal regulations.

We will ask you to sign the "Patient Instruction and Consent to Operation, Diagnostic and Therapeutic Procedures and Anaesthesia" in connection with some therapeutic procedures. It is an expression of your consent that you will voluntarily undergo a certain medical examination or intervention. However, you will be entitled to refuse such an intervention despite your signature, and, at the same time, you will be informed of the consequences of your decision.

All health professionals are bound by confidentiality obligations. This means they must not (besides exceptions provided in legal regulations) talk about your illness nor any other undesired circumstances which they find out about during the performance of their work in the hospital unless they obtain your consent. You will decide who your treating physician may inform concerning your health condition. If you wish that none of your relatives are informed, we will respect your wishes. You will confirm the decision in writing using the Patient Instruction and Consent Form.

What will happen after your arrival at the department?

After you arrive at an inpatient department, a nurse will take care of you. With the assistance of a medical orderly and an auxiliary nurse, she will assign you a bed. Individual items of clothing will be recorded on the cloakroom slip and stored in a cabinet in the room or in the hospital cloakroom (depending on the room's furnishings). A bedside table or a cabinet will be available in the room to store your personal items.

NOTE: Do not leave valuables unattended in your room.

In some wards or departments you can have your own TV, radio or music player during your hospital stay. Please be considerate to other patients and do not annoy them by having your entertainment too loud.

What meals will you receive?

Your treating physician will choose the most appropriate diet and it will be provided to you by Olomouc University Hospital’s catering service. If you were on a special diet at home (e.g. diabetic or gallbladder protective diet etc.), it is very important to inform your physician. The same diet will be prepared for you in the hospital.

If you are not prescribed any diet, you have the opportunity to choose lunch on weekdays for the next day from the three offered menus - more here.

NOTE: Please comply with the prescribed therapeutic diet. It is part of your treatment.

Smoking, drinking any alcoholic beverages and taking drugs is prohibited in all wards / departments of Olomouc University Hospital.

When can your relatives and friends visit you?

Visiting hours for hospitalised patients of Olomouc University Hospital are as follows:

Monday - Friday: 3:00 p.m. - 5:00 p.m.
Saturday, Sunday and public holidays: 10:00 a.m. - 11:30 a.m. and 3:00 p.m. - 5:00 p.m.
In individual cases, visits outside the established visiting hours may also be agreed upon with the staff of a specific department.

NOTE: In times of flu epidemics, all visits may be temporarily suspended based on a decision of the hygiene officer with a view to protecting patients' health.

Internet Access

Most of the buildings of Olomouc University Hospital are covered by a Wi-Fi signal to connect to the Internet. However, some services are limited - for example, downloading music or movies. To connect to the Internet via Wi-Fi, you must agree to the conditions of Internet use in the premises of Olomouc University Hospital by clicking on the login screen (on mobile phones and computers), you may then connect to the Internet.

What services are available to you on the hospital premises?

Services are held for religious patients on a regular basis every Sunday at 1:30 p.m. The hospital chapel is located on the ground floor of the "blue building" of the surgical complex (Building A).

Hospital chapel:

Mass every Sunday at 1:30 p.m., Confession at 1:10 p.m.
Open from 6.00 a.m. to 8.00 p.m. for prayers and quiet reflection
On Tuesdays from 3.00 p.m. to 4.00 p.m. it is possible to meet the chaplain and borrow Christian spiritual literature

We also offer clinical pastoral care (spiritual service).

On their walks around the hospital premises, patients may also use other services not provided by Olomouc University Hospital:

NOTE: When leaving the ward or department, please inform the medical staff about where you are going. Inform them when you return. Please do not leave the hospital premises during your stay.

Is there a spiritual service available in the hospital?

Yes, it is available. Details about the spiritual service can be found on the website https://kaplani.fnol.cz/.

What will you receive upon your discharge from the hospital?

You will receive your personal belongings (clothes, stored valuables, etc.) upon your discharge from the hospital. You will also receive a written report for your general practitioner and information on further recommended therapy.